Legal & Info Center
Privacy Policy
1. Information We Collect
We collect personal details such as your name, email address, phone number, shipping/billing address, and payment method options when you place an order. We also collect automated analytics data (cookies, IP address, browsing behavior) to improve your storefront experience.
2. How We Use Your Data
We process your information to complete transactions, arrange regional shipping, send automated order updates, and—where explicitly opted-in under GDPR or DPDP regulations—send marketing promotions and wellness newsletter updates.
3. Data Security & Storage
Your transactions are processed through secure payment gateways (Stripe, Razorpay, PayPal). We implement standard SSL encryption and tokenization. Sclero Proteins does not store raw credit card details on our local database.
4. Third-Party Sharing
We share your address details with designated regional courier networks (e.g. DPD, DHL, Blue Dart) to fulfill logistics. We do not sell or lease your personal information to third-party advertisers.